Stress-free messaging for financial service companies
financial conversations powered daily
- 1 in 3
common financial questions resolved automatically
median CSAT for financial services companies
Friendly, quick, secure
Chat through our Business Messenger like the messaging apps you and your clients use every day.
Set expectations with customers based on your team's bandwidth, and collect upfront information for follow-up later.
Send targeted messages at just the right time to encourage potential clients to sign up.
“Across all of the teams that use Intercom, the main benefit is being able to get closer to our customers through chat. We can solve their problem from beginning to end in a short period of time through a fluid conversation.”
Martin Bouvier, Head of Onboarding
Easy to create FAQs
Point clients to the right help article for their question, directly from the Messenger.
Resolve up to 33% of your clients’ most common banking questions with our chatbots so your team can focus on more productive tasks.
Integrated knowledge base
Set up a central place for your clients to reliably find answers to their questions.
“Thanks to Intercom, we’ve decreased the number of conversations with clients by 30% while keeping our customer satisfaction score at 90%.”
Claire Juliard, Head of Customer Success
The State of Fintech Customer Support
Strengthen client connections with Intercom